Monday, June 29, 2009

The Vendor Client Relationship ??

While I know that there are always 2 sides to every story after 17 years of providing litigation support services; I found this video quite amusing. I'm confident I am not the only vendor who can relate.

The phrase "the customer is always right" has been the mantra of Superior Document Services since the beginning. While I know that we have been stepped on by the big boys or at times taken advantage of - I always have strived to treat our customers just like I would like to be treated. Sometimes it works out; sometimes it doesn't. Either way I go to bed with a clean concience.

Looking forward to seeing the rebuttal video from the "customers" Point of View

No comments: